Terms and Conditions

Availability

By placing an order you will be entering into a legally binding contract with Will’s Mobile Tyres Company Vat No:926673690, whose registered office is 1 Roman Close, Deal, Kent, CT14 9XJ

All bookings are subject to acceptance and availability. If the Goods you have requested are not available from stock, we will contact you by phone or email. You will have the option either to wait until the item is available from stock or to cancel your booking.

Booking errors

You are able to correct errors on your booking up to the point our fitters have left site and are enroute to your location

Price

All prices are inclusive of VAT at the current rates and are correct at the time of enquiry booking.

Whenever it is not possible to accept your booking to buy goods of the specification and description at the price indicated, the office will advise you by email or phone call.

Payment terms

You will be required to pay for the goods or services at time of fitting including any additional services/products not ordered at time of booking. If we are unable to complete the intended works through no fault of our own, for example the customer cannot provide a working locking wheel key or the wheel is damaged, a minimum £40 site attendance fee will be payable. In the event of an emergency out-of-hours call-out, the full premium quoted is payable upon our arrival and in the unlikely event that the works cannot be completed through no fault of our own, you, the customer, will be left with the tyre and the full amount will be chargeable.

Mobile Service Charges

The products and services booked through us are at a fully fitted price for fitting at the offsite location given to us by you. There are no additional delivery charges.

Mobile Service Bookings

Booking availability is dependent on your location and stock availability.

Our mobile technician will call you when they are on the way to your location.

We will endeavour to get to you as scheduled and to undertake the work within the estimated time given to you, however we cannot guarantee the time of the booking.  We will inform you of any delay where possible.

You must be present at the address supplied by you to us at the agreed time. 

You must ensure that your vehicle can be easily and safely accessed by our technician to enable us to deliver the service(s).

Dates and times given by us are estimated, therefore we will not be liable for delays or booking cancellations caused by circumstances beyond our control including adverse weather conditions, general market product shortages or staff absence.

Cancellation

We reserve the right to cancel the booking if:

1 There is insufficient stock to deliver the goods you have booked.

2 One or more of the goods you booked was listed at an incorrect price.

If your booking is cancelled we will notify you by e-mail or phone.

You have the right to cancel your booking at any time by giving us a reasonable amount of notice. If you do cancel your booking you should inform the office by phone immediately.  In the event you cancel an emergency call out you may be charged a cancellation fee of £40.

Ownership of Products

All products remain the property of Wills Mobile Tyres until paid for in full and cleared funds received into our bank account.  Ownership will not affect any claim which we may have against you for any outstanding amount due to us.

Liability

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address and all notices from us to you will be displayed on our website from time to time.

Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Privacy

You acknowledge and agree to be bound by the terms of our privacy policy

Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.